For maintaining work process and delivering awesome support to the customer, it’s essential to integrate all communication at one place because clients use miscellaneous mediums to approach support and it can be any app.
The Slack integration with Uvdesk is quite easy with your Slack, there are a few steps to install and then you will  be able to reply by Slack with the support of Uvdesk.
With the help of Slack integration with Uvdesk notifications will be forwarded to Slack and can be answered in Slack as well.Note: UVdesk is SAAS based product with awesome features with Various plans at steal-away prices for you (even free forever plan). https://www.uvdesk.com/en/pricing/